Patient Medical Records

About Medical Records

Medical records include, but are not limited to, a patient’s medical history, test results, office visit notes, discharge summary, and operative reports of treatments and medical services.

Consistent with current law, McLean Hospital and Mass General Brigham policy allows patients, their families, legal guardians, or health care agents to request permission to either inspect a hospital record or obtain a copy of the discharge summary or other portion(s) of a record.

A request must be accompanied by the consent of the patient or other legally authorized person.

Although most requests are granted, if a determination is made that inspection will result in serious harm to the patient, such access will be denied.

Requesting Medical Records

The Medical Records Department can provide you with copies of your medical records related to care at a facility.

The medical records offices are not available for patient walk-in services. If you need to collect records in person, please contact us at 617.726.2361 for possible options.

More information, including instruction to request medical records online or via fax or mail, can be found on the Mass General Brigham website.