Guide to Arriving at McLean Hospital
Helpful Information for Patients, Families, and Friends
Welcome to McLean Hospital. We are here to help you. This overview provides a look at what you can expect when you arrive at McLean and addresses questions and concerns that you and your family may have.
Each member of the McLean community strives to achieve our mission of improving the lives of our patients and their families, and we dedicate ourselves to providing you with compassionate and respectful specialized mental health care.
You are a vital member of our team. Together with you, we seek to chart a path toward your recovery and well-being.
We will work closely with you to develop an individualized treatment plan to ensure that you receive effective and compassionate care and to provide you with guidance and tools to help you better understand and manage your illness and symptoms, strengthen your resilience, and improve your mental health going forward.
Thank you for placing your trust in McLean Hospital. Your health, comfort, and well-being are our highest priorities.
What happens when I arrive at McLean?
When you arrive at McLean, a mental health specialist (MHS) will talk with you and gather preliminary information as the first step in a thorough diagnostic psychiatric evaluation. At the Belmont campus, you will also meet with clinicians in the Clinical Evaluation Center (CEC).
Initially, for your safety and the safety of others, the MHS will check to see if you have items that could pose a hazard. Your personal belongings will be stored safely in a locked space. You will be given an identification wristband, which you should wear at all times.
The MHS will provide an orientation to the unit and check your vital signs. A nurse will assess and attend to your nursing care needs, including medications, and ask about any unstable medical conditions or safety concerns.
A clinical evaluator then will conduct an initial evaluation, helping the clinical staff determine which hospital inpatient program meets your needs. The evaluation also helps the clinical staff develop your initial treatment plan.
Based on this admission assessment, medication may be started or continued, and tests may be ordered. Your participation is very important during this process. Please ask questions and share your concerns.
Can family or friends stay with me during the evaluation process?
Up to two family members or friends, except for children under 18 years old, may stay with you (if you permit them) while you are being evaluated. Family and friends will be asked to step out of the room for all or part of the evaluation so you can give private information to the treatment team.
Formal family meetings are not routinely part of the initial evaluation. These will occur later, at an inpatient program with staff who will follow you throughout your stay and become more familiar with you and your family.
Family members or friends with information that is important for clinicians to know during the initial assessment should ask to speak with staff if they do not have an opportunity to provide this information during the evaluation.
How long does the admissions process take?
Typically, this process takes three to four hours. Part of this time is needed to write the initial admission note, record information about your treatment plan, and talk to your insurance company.
At the end of this process, you will be admitted to an inpatient program or directed to the most appropriate setting for your care.